Terms of service
Last Updated: 03/07/2025
Terms of Service — Ravenwood Hollow
By using our website or purchasing from Ravenwood Hollow (“we,” “us,” “our”), you agree to these Terms. If you do not agree, please do not use our services.
We may update these Terms at any time. Continued use of the site means you accept any changes.
1. Digital Products
Digital downloads are for personal use or limited commercial use as stated in the listing.
All digital sales are final. No refunds, cancellations, or exchanges.
Redistributing, reselling, sharing, or modifying digital files for resale is prohibited unless explicitly stated.
2. Physical Products
We sell both custom and non-custom physical products.
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Custom handmade items and POD products are made-to-order. No returns or exchanges unless damaged, defective, or incorrect.
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Non-custom physical items may be eligible for return/exchange only as stated in our Return & Refund Policy.
3. Payments + Pricing
All prices are listed in USD and may change. Payments are processed by secure third-party providers. You agree to provide accurate checkout details.
4. Shipping
Delivery times vary. We are not responsible for delays caused by carriers or customs. Buyers are responsible for accurate shipping addresses.
5. Intellectual Property
All designs, graphics, written content, and website materials belong to Ravenwood Hollow unless otherwise stated. No reproduction or commercial use without permission.
6. Limitation of Liability
To the fullest extent permitted by law, Ravenwood Hollow is not liable for indirect or consequential damages related to the use of our website or products.
7. Termination
We reserve the right to refuse service, cancel orders, or restrict access if these Terms are violated.
8. Governing Law
These Terms are governed by the laws of Iowa, USA.
9. Contact
Questions can be sent to: